Shipping & Delivery
We’re dedicated to moving your order to you as fast and smoothly as we can. Delivery timelines, shipping policies, and related logistics details are outlined below.
Free Shipping
For customers in the United States：
Receive complimentary standard shipping on every order above $59.80 USD after discounts are applied.
Orders below $59.80 will have shipping calculated according to the destination.
Order Processing
Please allow 2-4 business days for your order to be processed before it is shipped. During holiday periods, processing may take longer.
After your order leaves our facility, an email with the tracking number will be sent to you.
Delivery Times & Rates
Transit times and shipping costs can differ by country or region. Please review the details below.
| Country / Region | Standard Shipping Time (Business Days) | Standard Shipping Cost |
| United States (Excludes non-mainland areas) |
5-10 | $6.99 |
| United Kingdom | 7-10 | $6.99 |
| Australia | 8-14 | $6.99 |
| Germany | 10-14 | $6.99 |
| France | 9-14 | $6.99 |
| Italy | 10-16 | $6.99 |
| Spain | 12-14 | $6.99 |
| Ireland | 17-20 | $6.99 |
| Netherlands | 14-17 | $6.99 |
Additional Note:
- Prices may differ depending on the country you are in. For remote locations, the shipping charge may reach up to $15.98 USD.
- Because of carrier policies, delivery dates for Express Shipping orders cannot be guaranteed.
Shipment Tracking
Once your order has been dispatched, a confirmation email with shipment tracking details will be sent to you. Tracking updates will also be provided once the package reaches your local airport, although system limitations mean updates may not appear immediately during that period.
Still missing your tracking details?
Please check your spam folder, as messages can sometimes end up there.
If you already have an Ohcomfy account, your tracking number may also be available there.
Still can’t find it? No worries--contact our customer team and they’ll look into it.
Changing Shipping Address
Customers are encouraged to make sure the shipping address entered is correct. If an address needs to be fixed, there is usually only a short period when changes can be made. To update your delivery address, contact us right away at ohcomfbras@gmail.com.
Shipping Notice
Due to the nature of the express shipping industry, delays can sometimes occur, and the shipping times shown above are only estimates; exact delivery dates are not guaranteed.
In general, the seller is not responsible for address mistakes or packages that are lost or stolen after delivery. If you believe a package was mis-delivered, we suggest filing a claim directly with the carrier.
Have more questions? Reach us at ohcomfbras@gmail.com.
About Duties and Taxes
Import taxes and duties must be paid according to the laws and regulations in your local area. These charges will not appear as part of the final checkout price.
If a package is returned or destroyed because duty payment is refused, the related costs will be deducted from your order.